- Provides system-wide direction of the daily clinical and business operations for assigned modalitiesin the pursuit of safe and efficient clinical operational excellence.
- Establishes goals and expectationsfor areas of oversight
- Analyzes productivity reports and develops action plans against benchmarks and goals.
- Reduce barriers to staff accomplishment of departmental objectives.
- Continuously assess and manage system resource utilization including staffing, equipment utilization/fill rates, supply chain.
- Oversees development and sets standards for competency assessment for modalities under oversight
- Collaborate with faculty, management and staff to establish an environment in which it is both encouraged and expected that staff speak up for safety.
- Take action to ensure alignment of clinical activities with American College of Radiology guidelines to ensure ongoing ACR Accreditation.
- Lead process improvement activities to enhance efficiency, patient safety and and quality.
- Identify opportunities for streamlining and continuing to automate processes as applicable.
- Contribute to long and short term strategic planning and departmental operations improvement.
- Develop, implement and monitor department specific customer service standards for staff at all levels.
- Assist in public relations efforts by serving as a departmental representative for groups visiting the medical center.
- Collect, analyze, and present statistical and other data pertinent to departmental operating and planning discussions.
- Provide oversight and direction to the radiology medical supply procurement process; evaluate change requests for cost effectiveness and utility.
- Analyze staffing patterns, overtime and scheduling practices to ensure efficient but effective use resources.
- Develop and implement capacity and throughput initiatives while maintaining a safety and ensuring a positive patient experience.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
